Online exam 8_07 business communication

A. Whiteboards

B. Video conferences

C. Slides

D. Podcasts

A. citation

B. anecdote

C. quotation

D. paraphrase

A. helps you build your credibility by demonstrating your expertise and openness

B. does not allow you to deflect or address your audience’s criticism

C. undermines and trivializes the important parts of your presentation

D. does not allow you to emphasize and expand on important points

A. Who are the key players?

B. What are the needs of your audience?

C. Will you be using your own computer to present slides?

D. How far do you need to move your audience before they act?

A. Our current training system is not up to par.

B. Are you aware that our training system is outdated?

C. Three out of five employees are not sufficiently prepared for their jobs by our current training system.

D. Training is very important to the success of our company.

A. not include a solution to the problem discussed in the presentation

B. lead your audience to the intended outcome

C. not highlight what the audience will gain from the presentation

D. take the presenter’s rather than the audience’s point of view

A. organizing the content

B. developing a template

C. identifying the type of presentation

D. creating a storyboard

A. is a word processing tool

B. enforces consistency in your visual elements

C. saves you time but runs the risk of inconsistent formatting

D. is useful as it allows you to cut and paste the formatting from one slide to the next

A. Avoid templates with decorative, nonfunctional graphics.

B. Use highly ornate symbols as bullets.

C. Avoid including slide numbers.

D. Use dramatic color gradations on backgrounds.

A. anecdote

B. quotation

C. question

D. statistic

A. several examples of how a problem is manifesting itself

B. a paragraph describing the functioning of a piece of equipment

C. a list of possible solutions to a problem

D. the top three reasons for implementing a new process

A. is comprehensible only by those people who have prior knowledge of the topic

B. includes every word the presenter plans to say

C. requires supporting documents like handouts for it to be understood

D. can be understood by anyone who reads it without the benefit of the presenter

A. informational

B. persuasive

C. instructional

D. collaborative

A. It must not highlight the solution that he has arrived at.

B. It must discuss all other problems in the organization along with attrition.

C. It should consider the audience’s viewpoint.

D. It should suggest the solution but not lead the audience into accepting it.

A. a good idea, as this will give her the fluency required for the presentation

B. a good idea, as white spaces on slides are undesirable

C. a poor idea, because this layout will let the audience know what she is going to say in advance

D. a poor idea, since the audience can absorb more if the slides contain less information

A. template

B. storyboard

C. slide master

D. animation

A. It encourages the audience to collaborate, interact, and create content.

B. It helps with communicating complex material that people need to look at carefully.

C. It is used for presenting to a distant audience accessible by computer technology.

D. It can be used to share content that is not in electronic form.

A. Animations

B. Storyboards

C. Slide decks

D. Message headlines

A. During the presentation, Max should stress that in a recent company survey the majority of employees were found to be in favor of a flex-time schedule.

B. During the presentation, Max should emphasize that work/life balance is one of the biggest issues facing corporate America today.

C. During the presentation, Max should relate anecdotal evidence from other companies that have implemented a flex-time schedule, showing how it has improved the lives of individual employees.

D. During the presentation, Max should provide research which shows that flex-time scheduling is directly related to increased productivity and decreased employee turnover.

A. the more time it will take to create an effective presentation

B. the longer your presentation will need to be to be effective

C. the easier it will be to create an effective presentation

D. the less persuasive your presentation will be